AMA CyberDOC

AMA CyberDOC Features

24/7 Cyber Assistance Services

24/7 Cyber Assistance Services

 Check Personal Data Breach

Check Personal Data Breach

Monitoring of Personal Information

Monitoring of Personal Information

24/7 Emergency Assistance Services

24/7 Emergency Assistance Services

Cyber Claim Adjudication

Cyber Claim Adjudication

Cyber Concierge Assistance

Cyber Concierge Assistance

Online Transaction Loss Assistance

Online Transaction Loss Assistance

27/7 Sim Card Blocking Assistance

27/7 Sim Card Blocking Assistance

e-Wallet / Digital Loss Assistance

Flight Rebooking

Flight Rebooking - by AMA Assistance

Hotel Extension

Hotel Extension

Taxi Booking

Taxi Booking - UBER or Lyft

Food Order

Food Order- Via Food Panda

ATM / Physical Cash Loss Assistance

ATM Withdrawal Robbery

ATM Withdrawal Robbery Assist

ATM Machine Tampering Assist

ATM Machine Tampering Assist

Credit / Debit Card Blocking

Credit / Debit Card Blocking

Physical Cash Loss Assistance

App Screenshots

Home Screen

Check Personal Data Breach

Check Website Risk

Check Reputation of Website

AMA CyberDOC PLAN

AMA CyberDOC Plan

Service Type Benefits and limits
24.7 Cyber Assist

-Verification on Mobile - (Done via APP download) IMEI capture to ensure along with Cyber Assist Membership ID.

Cyber Assist - Technical Assistance Services

Once the Breach is identified – Technical Assistance services and steps shall be provided.

Psychological Assistance – Tele-consultation

Cyber Stalking, Cyber Bully Assistance by a Psychologist.

Cyber Concierge Assistance

Intimation via an official mail to all loved ones via email-on-email account breach.

Mobile eWallet Transaction Assistance

On a breach if the members e Wallet funds are stolen from an internet accessed financial institutional account, without the member's consent utilizing the merchant services.

Mobile eWallet Theft Assistance or Online Card fraud Assistance **

** Either 1 of the 2

Flight Rebooking - by AMA Assistance.

Hotel Extension.

Taxi Booking - UBER or Lyft.

Food Order- Via Food Panda.

Online Card fraud Assistance during the trip or Mobile eWallet**

** Either 1 of the 2

Flight Rebooking - by AMA Assistance.

Hotel Extension.

Taxi Booking - UBER or Lyft.

Food Order- Via Food Panda.

24/7 Debit/Credit Card Blocking Service

Debit-Credit card blocking service- Visa-MasterCard.

24/7 Emergency Assistance

• Emergency advance for hotel stays – (Done online via AMA Alarm center against Guaranty)

• Assistance on ticket re-booking.

• Emergency cash advance.

24/7 ATM Withdrawal Robbery assist

If the member was robbed and assaulted within 10 minutes of the withdrawal of cash.

24/7 ATM Withdrawal – Machine Tampering Assist

Theft or loss due to machine mechanical tampering or manipulation.

24/7 Mobile SIM Blocking Assistance or Airtime purchase via the app

SIM Card blocking once Cell phone is reported lost.

24/7 DocuDOC- Digital Depository Assist

Digital Depository for stored documents with us would be provided either towards the local embassy or Authorities in case of ID theft and ID Match.